Debt collection costs – who doesn’t hate them? I get it. You don’t get paid and have to pay someone to get your money for you. It stinks. On the

Small business debt collection is too often and afterthought. In many small businesses, management, sales and customer service functions are not distinctively defined which could make it difficult to assign

Small business customer credit allows you to increase sales and grow your business. However, business owners must be smart about extending credit. Not all customers deserve to receive the same

Medical debt collection is different today as larger insurance deductibles and higher out-of-pocket costs are passed on to consumers.   Now more than ever, communication with patients is important.  Health insurance

This post is not about the Fair Debt Collection Practices Act and the rights of consumers to be protected from abusive debt collection practices. Certainly, a debt collection agency must

Does every small business not have an active plan to recover bad debt? Good question! They certainly do need to focus on their accounts receivables just as they focus on

You have done your due diligence and hired a collection agency that you think will help your small business. Now how do you make sure you get the best results? Communication

Make sure you read and understand your doctor’s financial policy. Do not simply sign forms without reading them. The policy likely outlines the office policy on missed appointments. It will

I have been a debt collector for 15 years. I have built my business to focus on small local business. We are members of the community where we collect. When

For nearly 15 years, I have helped run a collection agency and focused on helping small businesses recover bad debt. I have no interest in large commercial debt portfolio buying.

Collection agency success depends not only on the experience and perseverance of the agency but in how well you prepare files for collection. Consider your agency as a necessary evil

You have a growing small business, are “doing everything right”. You use customer contracts and have a good plan to recover bad debt in-house. When do you need to hire

Your cash flow will improve greatly if your collection agency does a good job for you. Here are some more things you can do to help make that happen: Make

If you have gone through the process of setting up a relationship with a collection agency, you want to make sure you are maximizing your results. Here are some ways

Resolutions. We make them. We break them. These credit and collections resolutions, however, are easier to keep, as they do not involve huge changes. Some simple adjustments will make a

Barter for services sounds cool, doesn’t it? It means that you can trade your product or service to obtain another’s product or service without exchanging money. Value for service. Easy,

Thinking of hiring a collection agency? Before you start, here is the truth behind some common myths. Myth 1: Sending delinquent customers will result in a loss of business. First of

Maine Small Claims Court exists to give small business owners and individuals a way to recover money in a cost-effective and relatively simple way. Small Claims are limited to $6,000

Since I run a small business debt collection agency, I often get calls from prospective clients who are only interested in our rate and do not want any other information.

Small business credit and collection practices, or lack thereof, can make or break a small business. Unfortunately, many business owners give all their attention to sales or daily operations. A

Medical debt collection is hard enough these days due to changes in the law and higher insurance deductibles. Planning in advance can minimize the number of patient files referred for

A credit policy can make or break a small business. A good policy can improve cash flow and reduce the number of files you send for outside collection. A good

How long will it take to collect the money owed to me? Customers often ask me for a timeline for the collection of monies due them. The honest answer is

Does reporting a bad debt to a credit bureau help get the debt paid? Credit reporting is definitely a tool that collection agencies use. There are times when people decide